Easy Import of Products

ecomROI’s easy-to-use import interface allows you to mass import products in tab-delimited format or you can enter them into the system one at a time.

Product Attribute Management

Directly from category menu, you have the ability to change product details, such as SKU, inventory, weight, price, and more.

Product List Order

Allows you to place products in an order that you specify and move low selling or large inventory products up to higher rank.

Easy Import of Images

Quick upload lets you focus more on selling, instead of managing.

Multiple Image Support

Upload multiple images for each product. ecomROI can support multiple sizes of images per product as well as different images per product.

Category Tree Navigation

Category tree navigation makes searching through inventory a painless and speedy process. The system gives you access to pages set up for parent-child product relationships that are convenient and easy to route through.

Organize Product Categories

Moving products around within the system is quick and easy. All it takes is a click of a button to move or copy products from category to category. Simply check the items you wish to move and copy products in mass quantities without having to do so individually.

Multiple Price Support

Assign prices to sizes, colors, or any other attribute. The ecomROI system allows you to input a matrix of information using a tab-delimited file or by entering price information one by one.

Various Payment Option

Let your customers place an order using a credit card, check, COD, invoice, or one of other many options.

Credit Card Selection

Choose the credit cards that are supported by your Merchant Account. Choices include Visa, MasterCard, American Express, Diners Club, Discover, and many others.

Merchant Account Integration

ecomROI allows merchants to select any one of nine processors standard and can attach any processor at a company's need, including Verisign and Authorize.net. You will never see a full credit card number; take your liability out of the equation.

PayPal Integration

ecomROI can be integrated with PayPal for those customers that prefer to process their payments through their own personal Pay Pal accounts.

Comment Fields

Customer have the ability to send a specific message along with their order. Messages can include special instructions or gift messages for their orders.

Set Limitations On Customers

If you choose, you may control which customers have the abiltity to shop on your site by setting age limitations, location restrictions or minimum order amounts.

Email Marketing Integration

Allow customers to sign up for email newsletters or promotions. ecomROI can automatically map customers to a list. You may also send promotions to loyal customers or those who have not shopped in a long time.

Email Products To A Friend

Allow your customers to market for you by including a link for your customers to email their favorite products to their friends directly from your product detail pages.

Shipping Provider Integration

ecomROI can be integrated with UPS, Fedex, or USPS, or Canada Post to support address verification and real-time shipping costs and many other options. A Shipping provider partnership allows you to take the hassle out of dealing with shipping costs. Use the shipping interface to mark up shipping costs by either a percentage or dollar amount to cover handling costs.

Global Shipping Support

If you are a multi-national organization or have customers around the world, ecomROI can handle your orders to anywhere your shipping provider delivers.

Address Book

ecomROI can support customer address books so that users can store multiple shipping and billing addresses in a password protected account.

Shipping To Multiple Addresses

In conjunction with the Address book feature, ecomROI can be set up to allow customers to ship items within an order to more than one address from a single order. Shipping rates are calculated on the ship-to location of each product in the order.

Multiple Store Support

ecomROI allows you to manage all your inventory from different stores in one place. You can run from 1 or hundreds of different sites, keeping all inventory, reporting, and revenue separate, but accessible from one centralized location.

Password-Protected Wholesale

The ecomROI wholesale features allow you to draw from the same product database, while providing a discount to partners/distributors or for end of life products. The wholesale side may also contain separate products from your main store. ecomROI has the ability to combine reports from all stores or allow you the ability to look at each store individually.

Discounts

Provide one-time discounts or general discounts. This will allow your customers to utilize a one-time discount for a promotion or provide a general discount to resellers or distributors of your products. Another way to provide discounts is to give price break discounts or product specific discounts. For example, ecomROI allows threshold discounts so you can give a 5% or $20 discount on any purchase over $500 or you can even implement buy one get on free for products.

Gift Certificates

Gift certificates codes can also be issued using ecomROI. Whether your gift certificates are bought from brick and mortar stores, online, or are sent as direct-mail pieces, we can assign unique pin-codes that are contained within the certificates.

Club/Membership Pricing

ecomROI can be integrated with a membership system. If you offer club or membership pricing, we can set up password-protected accounts that automatically give members a discount on their purchases. Multiple discounts are also available.

Club/Membership Discount

You can set up your ecomROI account to have various levels of membership. These memberships can then be attached to users and to discount schemes. This allows you to reward your loyal customers with a discount based on their membership level.

Loyalty Points

Your ecomROI site can be set up to track repeat purchases by your customers and reward them with loyalty points based on the money they have spent. Points earned are calculated and can be redeemed upon checkout.

Branded Shopping Experience

Don't hassle with customers having to leave your site to complete their orders. Your brand identity can be applied throughout the shopping experience from adding products to your cart through order confirmation.

Multiple Product Layout

Lay out your products and the associated information in a manner that reflects your audience's needs. Choose from one of three pre-defined product layouts supported by ecomROI.^™

Custom Formatted Layouts

ecomROI can create and support custom graphical layouts using CSS formatted page layouts. These custom layouts allow you to change the order of elements within your shopping pages to provide a more graphically appealing and customizable shopping experience.

Inventory Management System

After inputting the initial product inventory levels, ecomROI automatically decreases product inventory levels based on orders. If a product is out of stock, the client can configure the shopping cart to automatically allow the customer to back-order the product, or have a message of when product is likely in stock.

Advanced Inventory Control

ecomROI has an import inventory interface that allows you to import your Brick and Mortor Store inventory on a daily basis in an excel format so that you can keep your physical and online stores in synch.

User Login

Users can create an account that stores their shipping information for quick and easy transactions. Users can also look up their order status as well as previous orders for easy re-ordering of their favorite products.

Fully Secured Shopping

When a customer uses ecomROI the credit card checkout page is always secure, however should you choose to have your entire site or checkout process secure, we can assist you with the purchase of your own SSL certificate and we will install it on our servers to provide even greater protection to your shoppers.

Reporting

ecomROI offers exemplary reporting and tracking features from its seven different types of filtered reports that you can produce to the system generated graphical Flash Reports that give you an easy-to-read view of your product sales.

Abandoned Order Tracking

Track incomplete orders, follow up via email or phone call to customers who only make it part-way through the shopping cart.

Search Engine Optimization

This feature allows your ecommece pages to be search engine optimization (SEO) friendly. Tags can be placed into the URLs of your site and the pages themselves can be keyword loaded automatically with product information.

Froogle RSS Feeds

This feature allows you to automatically update Froogle with live RSS feeds from you ecommerce site.

Bundle Products

Often you may sell products that are related to each other and ecomROI can allow you to not only sell these complimentary products to your customers individually, but also as a bundle. ecomROI’s bundle feature simply allows users to sell two related products with one button click while maintaining separate inventory and SKU’s for these products.

Suggested Products

You can display chosen items as featured products or up- or cross-sell items using ecomROI’s suggested product interface. Up-sell products can be created dynamically based on the product being viewed and the suggested products you have chosen to assign to it. This gives you the chance to specifically target customers with featured items of your choosing.

Flash Integration

ecomROI can be integrated with front end flash applications using XML. Flash are often used to allow customers to interactively configure options for their product. Product option selections made within the Flash movie can be passed to ecomROI and pricing information of these options will be returned to the Flash application in real time.

JavaScript Rollovers

JavaScript rollovers are a great way to bring life and interactivity to your product page layouts. You can use the rollover to provide further information such as color swatch information, product details, or enlarged views of your products.

Sell Document Downloads

ecomROI can be set up to allows users to purchase documents such as .pdfs online. Customers simply purchase the document and upon confirmation of their order they will be able to download the document.